I’m a big fan of Chic-fil-a, so it pains me to say that this location was a below average representation of the franchise. One thing CFAs are known for is their amazing customer service. And that’s where this location falls surprisingly short. On the afternoon I visited, the employees seemed unhappy, unmotivated, and annoyed to be at work. Maybe there were issues going on with the staff or management, behind the scenes, but I was disappointed to see such an unhappy group at CFA. The food was good, but the service, cleanliness, and attentiveness were lacking at this location on the day I visited. Maybe I caught them on an off day, but I think I will stick with the Dumfries location. They are awesome!
What an amazing Chick-Fil-A! Staff is always friendly, and food is always soo good! They are always so fast with my order no matter whether i’m by myself or with my family! The decoration at this location never fails, beautiful!
i love this store so much , they’re always so nice to me and understanding when it comes to taking my order amazing service and food!!
Chick-fil-A is my go to fast food restaurant. We stopped at this location today for a quick dinner. They were busy so I opted to go inside to pick up the food. My order was taken immediately and the food came out in minutes. The fries were really fresh and hot. The salad was skimpy compared to some other locations. All of the employees appeared busy. The inside of the restaurant was clean.
We did the drive thru at this location and I thought it was going to be bad bc it goes around twice basically, but it was even faster than the regular drive-thru! They were fast, polite, and had more items than Manassas! For example, they had this delicious cheese sauce that I had never seen, and they still had the Honey pimento sandwich while the 2 Manassas locations didn't have either item. Woodbridge Chick-fil-A stores rock!
The sandwich is a little messy, best to cut in half to eat. I just dislike the drive through, it's always so busy and you have to have your head on a swivel to make sure you are aware of pedestrian tragic going in and out of the restaurant.
Did my first mobile order here and the order was ready within 3 minutes of arriving! Perfect for a pit stop on a road trip. Order was perfect like always. And of course I got extra pickles!
I was in town for only a couple of days and never seen this place not surrounded by cars trying to place orders in drive through. It was also hard to find a place to park. (removed one star). The lobby was busy but the line moved quickly. Food was served fast and hot. Staff practiced good customer service even though they were working in a fast pace and tiring environment. Give the staff raises they deserve it!
This chick Fil a is a little small but it stays busy the people are friendly and good atmosphere. There is a strip mall right above this chick fil a that is a good spot for big trucks.
Food was good, just not what we ordered. What the receipt shows and what we received did not match up. Can't do the store survey because they didn't include it in the bag.
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