I LOVE this starbucks. they’re so kind when it comes to complicated stuff especially the girl who helped me with my door dash order today! I called to get a different drink then what i ordered, and she told me it was already made but she’ll make what i called for. I expected her to throw away the already made one because most do but she gave me both the drink i called to switch to AND the one i ordered on the app! thank you so much you’re an angel and you made my day!! ❤️❤️
I like This Starbucks because a nice Barista by the name of Mama works there. I have a Starbies in my neighborhood, but will go all the way to the one where she is at to get my drink. She is so nice !!
stopped on our holiday road trip. coffee was fine, typical for Starbs but not great. bathroom was relatively clean.
I do not normally right reviews; however, I was compelled to. My daughter and I placed a mobile order for the kiosk and unbeknownst to us they did not have our food items available and advised they could not refund us. We came to this Starbucks and asked an employee who then went to her manager about what we could do. The manager was very nice and apologetic and she explained to us the difference between the kiosk and an actual location. She then also gave us the items that we ordered from the other store. I have worked in customer service for over 20 years and I know how to make a customer feel appreciated and she definitely did that.
Nicco and Shawn not only are AMAZING AND PATIENT their team have the COOLEST STARBUCKS MUG COLLECTION EVER from around the world……..THATS NOT A TEAM THATS A FAMILY………..
I work at the outlet & I always mobile order, always great never a mistake
I can't express how happy Andy, Sydney(too bad shes moving to FL), and Val made me this evening!!! Honestly, they are always super awesome when they help me...today was special.
Long story short...they did what no one else could. I broke 1 of my lids to a tumbler that couldn't be replaced. Andy happened to have 1 left & he gave it to me(i bought it)!!! When I tell you this tumbler had serious sentimental...that would be an understatement! I know this may sound silly to some people but, people in the service industry don't get enough praise.
Thank you for having such amazing batistas!
The employee was wearing Apple earbuds and she couldn’t seem to hear what I was saying. Otherwise, the store was clean and service was fast.
Just probably had my best Starbucks breakfast I’ve ever had. The staff was super nice when I came in for my pickup order and when I got in the car my boyfriend and I were pleasantly surprised to find that both my croissant and his wrap were hot, fresh, and delicious. Banana was perfectly ripe. His coffee was hot and made just right.
At 11:30 am I wasn’t expecting everything to be the same quality as an early morning breakfast, but it definitely was. Also, very accessibly from I-95 both getting on and off the interstate. Fantastic!
Great customer service at this Starbucks. Even though there is an actual Starbucks location down the street, I still prefer to come to this location. There's usually little to no wait and I've never had an issue with my coffee unlike the other location on Prince William Pkwy.
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