I called in a order but when I got home. It was not made to order. I called up spoke to a manager. He apologized and offered to send me two gift cards for regular subs. I accepted and thanked him for trying to make it right. I understand mistakes happen. But when you spend over 34 dollars for 2 subs. You need them to get it right. The manager understood this. I really appreciate that. I will be back thank you!
Last night I came into your store and watched a very rude customer call one of your employees a curse word and complain that her sandwich was messed up and try to make a fool out of her. Only to find that the sandwich was exactly what she ordered. She screamed at the manager who handled it with several solutions all of which she declined anyway. Your team is always quick and accurate with my order so I just wanted to make sure someone knew that they are wonderful kids and always friendly when I come in. Keep up the great work !
Quick service, prices were expected and plenty of filling for our subs. Good trip and delicious subs.
Best Italian sub you can get from a chain sub shop in my opinion. Make sure you get it Mike's way! The oil and vinegar really tie the sub together. They have a pretty good tuna sub as well. Bread is always fresh and veggies are too. Staff was very friendly and quickly made each sub perfectly.
What can I say. It's the "Mike's" place you know and love. The bread is tasty and supple, they do NOT skimp on the meat, cheese is good, fresh, fresh, fresh! The Philly cheesesteak is great! The only issue with this location is how to get into it. Being along route 30, you only have two in-roads to get in there, and both are coming from East York. It's an adventure to get in there, but hey, it's the "Mike's", so well worth it. Just remember that part when you wanna stop in and have an amazing sub or sandwich!
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