Dicono di noi:
Wine list had fewer wines than on web site and the one we had chosen in advance was not listed. Also the wines on the list had all 75cl bottles recorded as 7,5 cl’s and half bottles as 3,75 cl’s instead of 37.5 cl’s.
We ordered vegetable soup (delicious), but the waiter (an older man with a moustache), spilled the soup onto the table in front of my wife and then spilled even more soup on the table in front of me. Worst of all was the lack of an apology. even in Italian. He put a napkin from another table on top of the spilled soup. I then ordered penne pasta with prawns and zucchini which was delicious. My wife ordered Risotto with asparagus which was awful (watery and like wallpaper paste in consistency). She did not finish it. We were given complimentary bread (ie: left over pizza dough) and complimentary limoncello and biscuits at the end, when requesting the bill. When the bill arrived however, they had charged €25 for wine, when the bottle requested (and given) was on the menu for €18. I complained.
A waiter who spoke some English was sent to explain that the wine ordered for €18 was only a ‘half bottle’ and that they had none in stock, so they had given us a full bottle for €25, which we had agreed to when ordering. This was nonsense !!
I asked to see the wine list again and showed the waiter, the wine I had ordered (€18) and pointed out that it was exactly the same as the empty bottle now in front of us. He pointed out that although the wine I had ordered for €18 said 7,5 cl’s on the menu, it was a misprint, as it should have been 500 ml’s. He took the page out of its plastic wallet and with an ink pen changed 7,5 cl’s to 500 ml’s in handwriting. Unbelievable ! They insisted that I pay €25 for an €18 bottle of wine. You may be thinking “it’s only €7, just pay it and move on”. The thing is I understand the difference between 7,5 cl’s, 75 cl’s and 500 ml’s. So I pointed out that this mistake was not our fault, but the restaurants fault and only then did they back down and agree to charge €18. We won’t be returning despite the positive reviews which brought us here. Shame, the food was reasonably good (except the risotto) but the service was shambolic.
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