Dicono di noi:
We loved this restaurant because of its beautiful harbour view and not high prices. Also we used to invite here our friends for dinner. All waiters have remembered us as regular customers. But last time our visit to this place was absolutely unacceptable.
It was Saturday and the restaurant was full. Only 3-4 waiters have served about 60-70 guests!!! And our order was taken just after 40-50 minutes after we came for dinner! Firstly we asked the waiters to take our order, but we were ignored. We asked to take our order 2-3 times, but nothing had happened. After40-50 minutes of waiting we got up and went to the exit. Only after that the waiter insisted us to stay and promised to come immidietly. We have returned to our table and really after 10 minutes.
I definitely can say that such attitude to regular customers is absolutely not acceptable! And very great fault of management of restaurant: when the restaurant is overbooked, they should invite more waiters on a shift!!! and don't create such Сhaos!
What else can I add:
1. The menu in restaurant is very limited (there are no any salads, soups, fresh juices). Only pasta and fried seafood or fish.
2. The is no list of menu!!! You can make a choice and clients have to listen to waiters, who read from the list! For international customers its a real stress!!!
3. The smoking and nonsmoking area is not separated. Guests don't understand if they are allowed to smoke or not. And nonsmoking clients are suffering.
4. There is no recognition of regular customers.
5. After finishing dinner you need to wait another 10 minutes to pay the bill. The restaurant still work with papers without any computer programme like Micros.
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